Areas of expertise
Keynote speaking, training & coaching
With 15+ years experience in the field, I can deliver insightful and inspiring presentations, train customer care and sales teams.
Customer care and revenue growth projects
Deep diving into current results and processes of the company and strategizing opportunities to grow your business and make it more efficient.
Analytics
Setting up essential reporting and KPIs to help you make informed decisions, understand the trends and spot red flags.
About Me
I’m Ina. I help companies to set up great customer care and grow revenue.
By day, I serve as the CEO in a fast-growing global customer care company.
Additionally, I leverage my experience as a freelance business consultant to assist organizations in optimizing their customer care and revenue growth strategies. I help analyze data to make informed decisions, identify gaps, as well as target segments, develop effective customer care and sales funnels. I also deliver keynote speeches and train customer care and sales teams tips and tricks of this work.
I love diving into new consultancy projects and leading them until results improve.
Looking for experienced and easy-to-work-with professional?
I am here to help you!